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SUSTAINABLE Payments with

The changing business milieu and growing awareness on ESG (Environmental, Social and Governance) as a business imperative have put sustainability at the core of all business activities. The payments industry is actively supporting the Government of India in achieving inclusive growth and sustainable development by bringing the unbanked into the formal banking channels. One of the leaders in innovative cash and digital payment solutions, Hitachi Payment Services Pvt. Ltd. is driving financial inclusion by building a robust payments infrastructure and accelerating the evolution of a less-cash economy.


Driving Sustainability Through Payments in India

SDG Goal 9 Target


Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all.


Increase the access of small-scale industrial and other enterprises, in particular in developing countries, to financial services, including affordable credit, and their integration into value chains and markets.1

Payments-Environment Ecosystem

  • As per Findex 2021, 22% of Indians lack an account in any financial institution.2
  • Cash payments have a higher impact on the environment and climate change than debit card payments.3
  • According to a study, payment banks offer more benefits compared to formal banking in linking the remotest locations and providing the advantages to the unbanked and excluded demography.4

Strengthening Digital India, Empowering Citizens

Backed by a superior technological framework, Hitachi Payments’ end-to-end digital payment solutions are transforming the payments landscape in India and significantly contributing towards the Digital India vision. Its offerings include

Through its pioneering Digital India initiative, the Government of India seeks to build a digitally empowered society and a knowledge based economy. Further, the Government seeks to strengthen digital payments infrastructure and provide digital payments facilities to all citizens in a convenient, easy, affordable, quick, and secured manner so that everybody is an integral part of India’s growth story.

POS Solutions
Traditional, SoftPOS,
POS Value Added
Services (Dynamic
Currency Conversion,
Toll &
Transit Solutions
Payment Gateway
Digital Payment
Merchant Services
Card Issuance

By driving digital payments penetration across rural and urban areas and merchant acceptance of digital payments, Hitachi Payments is catalyzing the paradigm shift from a cash economy to a less-cash economy, helping save the huge cost of paper and printing of currency and in building an inclusive economy.

Achieving the Vision of Financial Inclusion

Financial inclusion is defined as “a state in which all working age adults have effective access to credit, savings, payments and insurance from formal service providers.” Achieving financial inclusion is paramount for ensuring sustainable development and societal equity. To propel inclusive growth with payment systems that are accessible and affordable, Hitachi Payments is extending a range of cash-based solutions including

With over 75% of its White Label ATMs - Hitachi Money Spot ATMs in semi-urban and rural locations, Hitachi Payments is empowering citizens, especially those at the bottom of the socio-economic pyramid, through improved payment infrastructure and extending anytime, anywhere banking facility to a wider segment of population.

Mr. Rustom Irani

Managing Director, Hitachi Payment Services Pvt. Ltd.

The role of the banking and payment systems in building sustainable, inclusive economies cannot be emphasized as they are powerful tools to financially empower the masses. Hitachi Payments is making an indelible mark with its innovative solutions and driving inclusive growth through its comprehensive suite of cash and digital payment solutions, state-of-the-art technology platform, end-to-end services and nationwide network. By bridging the social divide, we are committed towards improving people’s quality of life and contributing to the achievement of sustainable economic growth.